Phone
(08) 9780 5255 for both Margaret River and Augusta Shire Offices
For non urgent works, maintenance, concerns or requests, you can use our Report It/Request It form.
You an also submit enquiries, feedback or complaints online.
Margaret River
Street address: 41 Wallcliffe Road, Margaret River
Postal address: PO Box 61 Margaret River WA 6285
Opening hours: Monday to Friday 9am - 4pm
Augusta
Street address: 66 Allnut Terrace, Augusta
Postal address: PO Box 61 Margaret River WA 6285
Opening hours: Tuesday to Thursday 9am-12pm, 1pm-4pm
| Issue | Contact |
|---|---|
| Life threatening emergencies or fires | 000 |
| Emergencies related to fire, natural disasters and incidents threatening life and property | DFES 1300 657 209 |
| Fallen tree(s) or flooding | Shire Works Depot Week days: 9780 5646 (7am - 4pm) Urgent: 0409 805 255 After hours: 0409 805 255 |
| Fallen trees on Bussell Hwy (except townsites), Caves Road, Sues Road or Brockman Hwy | Main Roads 138 138 |
| Non emergency police issue | WA Police 131 444 |
| Marine incidents | Emergencies: 000 WA Police: 131 444 Radio Channel 80 |
| Structural damage or water inundation | SES 132 500 |
| Power outages or power lines down | Western Power 131 351 |
| Gas faults | Alinta Gas 131 352 |
| Water faults | Water Corporation 131 375 |
| Crisis Care | 1800 199 008 |
| Weather information and warnings | Bureau of Meteorology |
Reporting flood/storm damage or damage to road infrastructure and public facilities
For out of hours issues of an urgent nature – flooding, storm damage and dangerous road obstructions call or text 0409 805 255.
This number is staffed between 4pm and 7am, Monday-Friday and 24 hours Saturday/Sunday and Public Holidays.
*Important note: This number is only for after hours emergency issues only. Please do not call this number for general enquiries such as holiday parks information or ranger inquiries. Contact the Shire during normal hours for all other matters. Non-urgent works requests can be lodged via the Report It/Request It form.
*During severe weather events, immediate assistance may be unavailable due to health and safety considerations of Shire workers.
Reporting a dog attack or wandering stock
Shire Rangers will respond to emergencies after hours for dog attacks and wandering stock only. Contact the Shire during normal hours for all other matters.
The after hours number is (08) 9780 5695.
If you find a sick, injured or orphaned wildlife please contact Parks & Wildlife Rangers on (08) 9474 9055.
Hard copies of correspondence, documents, and other materials for Councillors can be submitted to Customer Services officers at our Shire offices in Margaret River and Augusta.
Ensure all items are clearly marked for the intended Councillor(s). If your materials are confidential or private, please label them accordingly.
View Councillor profiles and contacts
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